Step 1: Log In to WebReachX

Open your dashboard and make sure your WhatsApp device is connected.

Step 2: Click on “Call Responder”

From the left sidebar under Features, select Call Responder.

This opens the call automation settings page.

Step 3: Enable Call Responder

Toggle the switch or button to Activate the feature.
(Your version may show “Enable Auto Reply for Missed Calls.”)

Step 4: Write the Auto-Reply Message

Enter the message you want to send to users who call you.

 Example:

“Hello! 👋
We noticed you tried calling us.
Our team will get back to you shortly. You can also message us here for quick support!”

You can include:

• Text

• Emojis

• Links

• Media (if supported)

Step 5: Choose Trigger Type

You may have options like:

1. Missed Call Response

Send a message only if you miss the call.

2. Rejected Call Response

Send a message if you decline the call manually.

3. After-Hours Mode

Send a different reply outside business hours.

Step 6: Add Custom Rules (Optional)

Some versions allow:

• Cooldown Time

Avoid replying again to the same number within X minutes.

• Backup Message

Send a second follow-up message after a delay.

• Forward to Team

Notify your team about missed calls automatically.

Step 7: Save & Activate

Click Save, Update, or Activate Rule to turn it ON.

Step 8: Test Your Call Responder

Use another mobile to call your connected WhatsApp number.

Check:

• Was the call missed or rejected?

• Did the message send immediately?

• Is the content correct?